The unthinkable happens. Your house has a leak. What else could go wrong? You’re sitting there thinking “this will cost a fortune!”

or, at least that’s what you’d assume. You know nothing about water damage– well, except for the one time you read an article about frozen pipes. You have no idea what to expect and your mind automatically goes to “maybe if I can’t do it myself, I can hire someone to do it for a low price!” and you’re right. You can. But should you? Well, that’s a completely different question.

We’ve touched on this before in previous blog entries. Never hire an unprofessional. It might be tempting with all the dollar signs running through your brain, but if there’s one thing we can assure you, it’s not worth it. Not even a little bit. It will end up costing you more money in the long run and will cause even more frustration. There is no guarantee that the company you’re hiring is even legitimate, let alone qualified to go rummaging through your home. So ask yourself, why would you let them fix something vital to the way your house functions?

 

I’m sure you have your answer there.

 

Now that we’ve got that out of the way, it’s time to think. How do you even know for sure if the company you have hired is actually a professional? Anyone could pose as a water damage company and show up, right? That’s the unfortunate truth, and it could happen to anyone who isn’t careful. Being IICRC certified is a big importance in this field, but that might not do the trick anymore. Luckily now-days we have multiple ways of finding out if the people we let into our home are worth our hard earned money.

 

Websites like the Better Business Bureau and main review sites like Yelp have helped us dramatically. By looking at online reviews we have real customer feedback right in front of us to serve as a sort of proof. But don’t be fooled. Some scam artists have mastered the art by faking their reviews to deceive the public eye. Yep, that’s right, fake companies can fake reviews all they like on certain review sites. According to the Boston Globe, sites are increasingly becoming more believable by posting even negative comments to try manipulating the user into thinking the reviews are more natural. This is particularly dangerous and sometimes it’s impossible to tell the legitimate companies from the frauds.

 

The good news is that the Better Business Bureau are less controlled by submitted reviews, but revolve around complaints as an alternative. Sites can also be BBB Accredited, which means BBB has observed an act of good faith to a customer’s negative complaints. This further prevents any company from posing as a trusted business by confirming there indeed has been positive reinforcement within the review process. It does not prove that business are trusted completely, however. There are still many loopholes in the system and it’s still best to be cautious.

 

Anyone can pose as a fraud through a computer screen.

There are several frauds, but there are also actual companies that simply buy their reviews due to lack thereof. These companies are perhaps not the most serious of all companies, and are more often than not complete nonprofessionals. There are multiple ways to see if a company has bought their reviews. One method is simply looking at the date the reviews were submitted. If they are all at once or within a very short amount of time apart from each other, chances are very high those reviews were purchased. Another method may be to check the IP of the reviews to see if they’re all the same, though that’s not always as simple. There are many other ways to reach a conclusion on whether or not companies have purchased reviews on their product or service, and it is usually very apparent just by these reviews are written. For more information and methods of evaluation, we recommend taking a quick peak at the Harvard Business School (pdf) study on this topic.

 

What can we say? Online retail and marketing has dominated any previous form of business and it’s dangerous out there. The best thing to do is use your instinct. Do all your research and if you still feel skeptical, simply do not attempt. These sites may be tempting with extremely low prices and tons of “exclusive” deals, but in order to get great work in most business, you have to pay a good price. If it ever seems too good to be true, it usually is.

 

Although it’s unfortunate that these things come with a high price, you’re investing in extremely precise work that can do wonders for your home. We’re a company that lives and breathes what we do, we worked hard to get here. Our owner being one 1 of 10 master water damage certified technicians in the state of Texas, there is no problem we cannot fix. Companies like us are what frauds attempt to be, even if it means cutting corners and fooling its customers.

 

By the way, we’ve recently opened up a Twitter account! Give us a follow to get updated on all whereabouts and deals!

 

 

 

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Ah yes, the summertime in good ol’ Texas. Nothing is more beautiful, and nothing is more…well, frightening. That just may be the correct word for the amount of floods we’ve had this summer. It’s only just begun. You’re thinking “geez, really?”

Yeah, really.

The flood damage is real, folks. This isn’t just another ‘how to’ blog entry. This is a message to anyone who is frightened about the well-being of your home during these harsh storms. Since you can’t hold your home tight and tell it that everything will be okay, we’re prepared to give you some advice that will serve the equivalent.

 

flood damage

Flood damage is one of the most disastrous things that can happen to your home, especially in the summer.



So let’s just say you come home and your house is under water. Yikes. Not something to be completely thrilled about. In fact you’re kind of freaking out and you feel like you can’t breathe. Relax. That’s right, deep breaths. Take it all in. Your house is going to need some serious lovin’ once this water has died down. The question is, what do I do when it does die down?

The first bit is simple. Don’t walk into your house. Halt. Go no further. Your first step lies outside of your home. Walk around the premises and look for structural damage. You really don’t want your house to collapse on you while you’re inside. Look for any damaged power lines or broken water lines. Most importantly, smell for gas leaks. If you spot these things (with your nose, especially) call your utility company immediately before you take any further action. We mean it. Immediately.

So this means you can go in now, right? Nope. Not yet. Because there are still many question marks involving the inside of your home. For example, any sort of electricity that is in your house could mean danger for anyone trying to enter. Another example is that flood water contains raw sewage and other really disgusting factors. If you happen to come into contact with the flood water, make sure you wash your hands. I mean really wash them. Just how those instructional safety videos tell you.

So you’ve come this far. You realize that it might be safe to go ahead and walk into your home. Exciting, right? Except that it smells like an ogre has been renting the house from you. It even looks like it too. Don’t be afraid. Stay away from the toxic waste and you’ll be fine.

Once you enter your home, your first thought will most likely be “it’s dark in here” of course after the initial “gross!”, but don’t let that lead you to the light switch. In fact, your electricity should be turned off completely– not only for the sake of your home, but for the sake of your safety. Perhaps a flashlight would be a good alternative. Definitely something that runs batteries. While you’ve got that flashlight, go ahead and snap pictures of any damage that may have been done to your home or belongings. This will make it easier to show companies like us, what we’ll have to do to your home. Just be careful, flood waters may still lurk in your home and water damage may have your walls and ceilings close to collapsing.

In the meantime, keep your windows and door open to air out your home. This will help with the foul odor. If you need water to drink, try boiling it until your water system is confirmed for purity. Or you could even buy some bottled water. Totally your choice. You should throw away any food that came into contact with flood waters. This includes canned foods. They are not safe to consume. And come on, who would want to consume something that has touched raw sewage? You must also realize that your home is no longer safe to hang around in for too long. Especially children.

As for the water damage, you should never try and fix this damage yourself. Not only could it be awful for your home in the long run, it’s also extremely time-consuming and rushing it is the worst thing you can possibly do with any restoration project. You’ll need an electrician to check out your electrical system and appliances. You’ll need your health department to confirm that it’s alright to use your drinking water. You’ll need to rescue some salvageable objects that can be cleaned and dried out. You’ll need a lot of things, and it’s okay to ask for help. We are ALWAYS here to help you, no matter what comes. No matter how big the job. We never turn away a family in need of our assistance.

For any questions or comments, feel free to email us at joe@fastactionrestoration.com or even find us on Twitter @FastActionResto!

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You come home one night after a whole day of hefty rainfall. You walk into your kitchen that you just cleaned the night before. You look up and spot a leak in your ceiling. “Oh great” are the words that usually spawn in your head. It’s the last thing you want to deal with after an entire day of productivity and hard work. Plus, you were already feeling gloomy due to the constant rain. You think of how to quickly solve this issue as stress-free as possible. Before you jump to conclusions and call up your one friend that “kind of knows a little bit about handy work here-and-there”, consider these important and common mistakes that people usually run into when dealing with water damage.

#1This is the most important! Never wait too long to call! Although this is the most obvious, it is also the least practiced. Many people wait until the next morning to take care of their problem. The damage being done to your house is increasing by the minute. Water damage is not something to be taken lightly and spreads very easily. This could definitely spell trouble for your home. You should act immediately!

 

#2 – One of the worst mistakes you can make is not making sure the workman that is coming into your home is certified. Water damage restoration is a huge task and it takes a professional to accomplish a job this technical. A water damage specialist that is IICRC certified is a must. Hiring an unqualified or under-qualified individual is a very big risk. Not only may the problem come back soon, but this person could cause damage to your home that will cause more problems in the long run.

 

#3 – Never try fixing the water damage yourself. As said in mistake #2, you should absolutely have a certified professional to fix your water damage issues. If you’re an adventurous home owner, trust me, we understand. It seems very tempting. However, there’s nothing more counterproductive than potentially causing even more damage to your home. This is a profession that is very technical and very complex. It’s vital that you have it done right to eliminate any risk.

 

#4 – Never ever choose a company that takes the short route in fixing things. Always choose an expert with professional equipment. This is why it’s important to check places like Angie’s List, Better Business Bureau, Yelp, etc. You should choose a company that has invested in every (relevant) tool possible to help you with whatever problem may come in your home!


#5 – Vacuum cleaners are extremely dangerous in a flood situation! Anything that runs electricity should NEVER be used in or around water. Even so, household vacuum cleaners are not built for retracting water. Our water damage team has all the necessary tools to get your home back into working order. To help keep water from spreading until we get there, move all your belongings and furniture from the surrounding area. place towels under a leak and mop up any flooding nearby.


We will help you any time you need us. We’re always here for you at Fast Action Restoration. We treat our customers as family– we never want you to take a short cut when dealing with a problem that could potentially ruin your home!

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There’s a reason summer is our busiest season! While some people consider it a good thing to get away from the gloomy cold, the oven-hot temperatures that come with summertime aren’t always treasured. Summer comes with not only tons of heat, but also heavy summer storms that can cause some serious damage to your household. It’s never fun dealing with problems that are out of your control, as nature sometimes isn’t so forgiving. Here are some tips to help prevent these troublesome problems in your home:

  • Direct sunlight in the summer can cause certain fabrics to fade. Not a whole lot of fabrics have built in repellents or protection. Cotton & wool, along with wool blends are natural fabrics that have a better tendency to keep their color. Acrylic, polyester, and nylon fade far less quickly. Certain high end fabrics like linen and silk can fade VERY quickly. Colors matter too! Dark colors fade at a higher pace than lighter colors. It’s best to rearrange certain things, especially those neat oriental rugs, out of the hot sunlight.

 

  • Wood is extremely vulnerable to humidity. This is usually trouble for hardwood floors. Engineered hardwoods tend to be more stable than solid hardwoods, but they’re still susceptible to moisture. The key to keeping those hardwood floors from swelling is simple: dehumidification. A correctly adjusted humidifier should do the trick, but if the problem ever ventures beyond humidity, we’re here to help!

 

  • Mold is a huge problem in the summer, as summer brings humidity with it. Warm air, high humidity, and tons of summer rain rapidly increases the chance of your home developing mold. Mold can damage the structure of your home and your possessions and can pose health risks. Unfortunately, you cannot mold-proof your home. Once it starts to grow, it can travel quickly and may be difficult to treat. Mold can be prevented by making sure your home does not possess excessive moisture for too long, and keeping your home as dehumidified as possible. If you feel as though your moisture problem has gone too far, call us and prevent mold growth before it happens!

 

  • Summer brings heavy rainfall and sometimes even flooding. Living in Texas, we can all probably agree that floods are common and troublesome. Summertime can be unforgiving when it comes to thunderstorms and could spell trouble for your home. Firstly, you must make sure your gutters are clean and clear ahead of a big storm! This could mean a great deal to how much flooding occurs around your house.  Now, if you believe there are signs of water accumulating your household, cut off the power where the source lies. You should not attempt to cut the power unless it is safe to do so. Mop any excess water on the floors and wipe down any furniture — water can be your furniture’s worst enemy! Make sure you don’t use a vacuum to soak up anything involving moisture. By now you should be ready to call us immediately for further assistance!

 

Remember, if any problem gets too out of control, we’re here for you 24/7! Just dial 817-447-7550! Do not hesitate!

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Maintaining the beauty and quality of your oriental rugs for decades comes with proper care and cleaning. 

It is inevitable to prevent rug wear but steps can be taken to reduce the effects of wear.

* Frequently rotate your rug 180 degrees. This will help equalize the wear and elements on your rug

* Avoid over exposing your rug to sunlight. Continual sunlight to your rug can eventually cause color fading and increases the rugs brittleness. Consider this when deciding on where the rug is displayed.

* It is essential to use  good quality padding under your rug.  Pads help stabilize and minimize friction  between the floor and rug. Pads also add to sound absorption.

* When vacuuming your rug always vacuum with the nap.  Vacuuming against the nap will press dirt back into the pile.  Avoid vacuuming the fringe as the fringe may break or tear.

* It is highly recommended to sweep your rugs weekly.

* Your oriental rugs should be washed on a regular basis by a professional who is IICRC Certified in Oriental Rugs.

FAST ACTION RESTORATION has IICRC CERTIFIED TECHNICIANS and are ready to handle all your cleaning and restoration needs. One of our many specialities is cleaning and caring for Oriental Rugs. CALL US TODAY 817-447-7550

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